Customer ONE

Satya Nadella, Microsoft’s CEO is saying that “every company is a technology company”. Being creative and adaptable in today’s faced environment is the key to improving your customer’s experience.

With Customer One you can simplify how your clients schedule and make appointments for your services.

Imagine you are a law company and want to offer your services online, to reach customers worldwide. They can access your reservation page, book their preferred service, choose the lawyer they want to consult with, select the desired time slot and connect online via a video call to have an online consultation.

Imagine you are the business owner of a dental clinic. You want to offer your patients the possibility to make an online appointment, directly from your company’s Facebook page.

What about an IT company that want to get more leads? You can offer your website’s visitors the possibility to book a demo with one of your presales specialists and build pipeline.

You can also give your customers to possibility to make appointments by calling you and name somebody in your organization that can manage an appointment in the name of a client.

To improve your customer’s experience when using your services or products you must be attentive to their opinion, that is why, getting a feedback is very important. Customer One can help you improve your services by giving you the possibility to built feedback forms for you to send to your customers.

Email is also an important tool when talking with your customers. Customer One offers the possibility to have an enterprise email service, powered by Microsoft’s Exchange Online with 50 GB storage/mailbox and built-in anti-spam and anti-malware filters.

Here are the key-points why Customer One can help you with your digital transformation journey:

• Simplify how customers schedule and manage appointments for your services
• Audio/Video calls with screen sharing and recording capabilities
• Get feedback with online Forms
• Connect with your customers via Email
• Tools for Office productivity (Office, Word, Excel, PowerPoint, Outlook)
• Tasks and project management solutions

Customer ONE for 1-19 users includes:

Licenses:

• Microsoft 365 Business Standard

Services: On-demand video training for configuring and using Bookings (for scheduling and managing appointments), Forms (for building customer feedback forms) and Teams (for online meetings).

**ERP Price, Estimated Retail Price -the price recommended by Microsoft as the price for the end-user.

Companies with more than 20 users, may opt for Customer One which includes:

Licenses:

• Microsoft 365 Business Standard

Services, one-time fee**:   Online Training for configuring and using Bookings (for scheduling and managing appointments), Forms (for building customer feedback forms) and Teams (for online meetings).

*ERP Price, Estimated Retail Price -the price recommended by Microsoft as the price for the end-user.

**One-time fee: € 200 ERP Price

Terms and conditions may apply.